Privacy Policy

Privacy Policy

Effective Date: 15/04/2025
Last updated: 15/04/2025

At Sanasalus, your privacy matters. This policy explains how we collect, use, and protect your personal information. We fully comply with the General Data Protection Regulation (GDPR).

1. Who We Are

Sanasalus is operated by Sansasalus LTD, located at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. We are the data controller of your personal information collected on this website.

2. What We Collect

We collect the following data when you use our site:

  • Identity & Contact: Name, address, email, phone
  • Account Info: Login details, order history
  • Payment Data: (via secure third-party providers)
  • Technical: IP, browser, device type
  • Usage Data: Page visits, clicks, time spent
3. How We Use Your Data
  • To process and deliver your orders
  • To manage your account and provide support
  • To send service or promotional emails (with consent)
  • To improve our website and customer experience
  • To detect and prevent fraud or abuse
4. Cookies

We use cookies to personalize your experience and analyse site traffic. You can manage your cookie preferences in your browser settings.

5. Sharing Your Data

We do not sell your data. We may share it with:

  • Payment and delivery partners
  • Email platforms (for newsletters if you subscribed)
  • Analytics and website support tools
  • Authorities, if legally required
6. Your Rights (GDPR)

You have the right to:

  • Access or update your data
  • Request deletion or restrict processing
  • Withdraw consent at any time
  • Receive your data in a portable format
  • Lodge a complaint with a data protection authority

Contact us at contact@sanasalus.com to make a request.

7. Children’s Privacy

Our products are not intended for children under 14 unless specifically labelled. We do not knowingly collect data from children under this age.

8. Data Retention

We keep your personal data as long as necessary to fulfil the purposes for which it was collected, or as required by law.

9. Security

We use secure technology and practices to protect your data against unauthorized access, alteration, or loss.

10. Updates

We may update this Privacy Policy at any time. Changes will be reflected with a new effective date at the top of this page.


Contact Us

Questions? Reach out to us at:
Email: contact@sanasalus.com
Website: https://sanasalus.com