Terms & Conditions
Terms & Conditions
Effective Date: 15/04/2025
Welcome to Sanasalus. By accessing our website, placing an order, or using our services, you agree to the following terms. Please read them carefully before using our site.
1. Eligibility
Our products are intended for users aged 14 and older.
2. Account Registration
To place orders or leave reviews, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials.
3. Product Information
We sell personal care products such as hair, beard, and body oils. All product descriptions and images are provided for informational purposes. We reserve the right to change product details at any time without notice.
4. Orders & Acceptance
All orders are subject to availability and acceptance. We may cancel or refuse an order for any reason, including stock issues or suspected fraud. You'll receive a confirmation email when your order is accepted.
5. Pricing & Payment
All prices are listed in £ GBP and include applicable taxes unless stated otherwise. Payment is required at checkout, and we accept major credit/debit cards and secure payment gateways.
6. Shipping & Delivery
We ship to select regions. Shipping costs and estimated delivery times are displayed at checkout. We are not liable for delivery delays outside our control.
7. Returns & Refunds
Under EU law, you may return products within 14 days of receiving them, provided they are unopened, unused, and in original condition. Due to hygiene reasons, we do not offer exchanges.
To request a return, please email us at contact@sanasalus.com
8. User-Generated Content
By submitting reviews or comments, you grant us a non-exclusive, royalty-free license to use your content. We may moderate or remove content that violates our guidelines or is offensive, misleading, or irrelevant.
9. Privacy & GDPR Compliance
We collect personal data to process your orders and improve your experience. Your data is handled in accordance with the GDPR. Please refer to our Privacy Policy for full details.
10. Intellectual Property
All website content including images, text, logos, and branding is the property of Sanasalus and may not be reproduced without written permission.
11. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from your use of our site or products. Use of our products should follow the instructions provided.
12. Governing Law
These terms are governed by the laws of the United Kingdom. Any disputes will be handled in the courts of that jurisdiction.
13. Changes to These Terms
We reserve the right to update these terms at any time. Changes will be posted on this page with a new effective date.
Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Email: contact@sanasalus.com
Website: https://sanasalus.com